Always worth a reminder of #Deming 14 points. We still live in a finite world, people
W Edwards Deming did his celebrated work in an era when environmental and social constraints where not at the forefront of managerial minds and his body of work can be interpreted as a method of maximising solely economic profit.
Although Deming was a child of his times; it is clear from the Preface to ‘Out of Crisis’ that he was reaching out to the Concept of Sustainable Development. Which I define as the process of continual improvement on the journey to perfect Quality and Deming would recognise as his, holistically defined.
Deming said in the Preface “Performance of management should be measured by the potential to stay in Business, to protect investment.. to protect jobs through improvement of product and service for the future, not by quarterly dividend”.
We have now passed through a period of perhaps 30+ years where environmental and social process failures were seen as an add on burden to organisational management…
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