Are your organisational values lived ….or simply laminated? A well-known Kiwi brand prominently displays its values on a huge sign just behind the service counter. When one of those values is something like ‘great customer service’, what am I supposed to make of the organisation when the person behind the counter is chatting on their… Continue reading Is yours a ‘best place to work’? No…really??
>The Centre for Creative Leadership are renowned experts in the research around leaders and how they get ‘derailed’. According to their research, a key factor behind executive derailment is deficit in the area of emotional intelligence. This presents a unique challenge because quite a lot of what we bring to the workplace in the way of… Continue reading >Do your emotions need re-wiring?
>A great educator, Caleb Gattegno, once said that the only thing anyone can ever teach is awareness. This is handy if you are in the business of developing leaders, as it seems to be the number one thing that is mentioned in discussions about growing leadership capabilities. In this very interesting post (http://blogs.hbr.org/video/2010/08/the-crucial-skill-for-tomorrow.html) from the… Continue reading >Leaders and awareness
>I liked this article in today’s harvard business review http://s.hbr.org/aw8ePX It’s an area that is sometimes overlooked when leadership is talked about. I’m talking about conflict capability. The leader is responsible for overseeing the dynamics of the team or group they are leading and this doesn’t always mean making sure everything is hunky dory all the… Continue reading >leading conflict