The certainty of uncertainty

Sometimes you read something that really strikes a chord.  I recently saw this quote from Kurt Vonnegut:  “We have to continually be jumping off cliffs and developing our wings on the way down.”  In other times, I would read this and it would simply seem like a poetic truism, but I’m currently experiencing a number… Continue reading The certainty of uncertainty

Just because you don’t see it, doesn’t mean it’s not there

In an increasingly connected and interactive world, where your customers can directly engage with you via social media, where you can measure and survey in order to take your organisation’s pulse, one essential role for us all to develop is The Open Receptive Learner.  This role encapsulates those capabilities related to receiving, processing and making… Continue reading Just because you don’t see it, doesn’t mean it’s not there

Feedback or noise?

I’ve been noticing just lately that this word ‘feedback’ keeps coming up.  Specifically, it’s being used in the context of letting someone know something about their behaviour or attitude.  This isn’t an uncommon word and in workplaces everywhere, people are being encouraged to give ‘feedback’ to each other…..Managers to staff….co-workers to co-workers….in fact, people all… Continue reading Feedback or noise?

>Do your emotions need re-wiring?

>The Centre for Creative Leadership are renowned experts in the research around leaders and how they get ‘derailed’.  According to their research, a key factor behind executive derailment is deficit in the area of emotional intelligence.  This presents a unique challenge because quite a lot of what we bring to the workplace in the way of… Continue reading >Do your emotions need re-wiring?