I overheard a conversation recently where someone said in all seriousness, “In the new way of doing business, cooperation beats competition.” I was amused by the irony of the statement. We are infused with a competitive mindset from our earliest days on this planet, so it makes sense that the language in that statement would… Continue reading Cooperation beats competition
Business leaders: when I use the word “culture”, do you screw up your face and say “Love and peace, man”? I’m no aging hippie; in any case, I was born 10 years too late to be part of that movement. Business culture is no wiffly-waffly discretionary add-on. It’s central to effectiveness and business improvement. I… Continue reading Drive out fear
People do dumb things. Or rather, they fail to do smart things, even though it’s obvious to everyone else what the right thing to do is. They also do dumb things even if they also know in their heart of hearts that it’s dumb. I’m including myself in this, of course. While I like to… Continue reading The system: the cause of and solution to a business’ problems
I’m currently in the process of working with a bunch of Leader-Managers who struggle to engage with each other in conversations which some call ‘difficult’ or ‘challenging’. It has been useful for me to remember that there are two strands to this phenomenon: the cultural and the personal. Just as a ladder has two main… Continue reading Think bigger about training
>When it comes to leader development and leadership development, something transformational is required, not simply more information about what people need in order to be a better leader. While it may be true that people join good organisations but leave bad managers, I would suggest that leadership is bigger than the people who are in… Continue reading >Are you thinking bigger about leadership?
> We are in the process of a change, from what we know well, to something new and unknown; it’s a change in the paradigm we live in. In other words, it’s BIG. The time of transition always feels unstable, chaotic, because that’s exactly what it is. We know the old and we keep getting dragged… Continue reading >Not everything that counts can be counted
> We are confounded by seemingly ‘odd’ things that go on in workplaces. We wonder ‘why it has to be this way’ when there is surely a better way to do it. Even in the face of statistics and hard data showing dramatically improved patient care, for example, we wonder why managers choose to cancel… Continue reading >Why, oh why, does it have to be this way?