Your Worst Working Moment

Think of one of your best working moments.  One of those times when you felt on top of the world, when you were just ‘flowing’ or when you felt the warm glow of success.  It could have been when you closed that important deal, when you finally got through to your under-performing staff while at…

Feedback or noise?

I’ve been noticing just lately that this word ‘feedback’ keeps coming up.  Specifically, it’s being used in the context of letting someone know something about their behaviour or attitude.  This isn’t an uncommon word and in workplaces everywhere, people are being encouraged to give ‘feedback’ to each other…..Managers to staff….co-workers to co-workers….in fact, people all…

Are you investing in ‘sticky’ learning?

So you are thinking about investing in your people.  Of course you are…. you maintain your plant and machinery, you maintain your office spaces, you maintain your computers….so naturally you want to invest in ‘maintaining’ your people. So what kind of programme do you invest in?  The ‘sticky’ one, of course.  That is, the one…