…and empathy too!

This is a response to a post by Julie Drybrough, so it might be useful to check out her post before reading on.  What I liked about her post and most of her posts is that it enlivened me and gave me an insight into what goes on for HER, rather than just blether about the…

The insight illusion

Confucius is quoted as saying, “When you meet someone better than yourself, turn your thoughts to becoming his equal. When you meet someone not as good as you are, look within and examine yourself.” …and yet we reinforce our “us vs them” in response to real human tragedies in Syria, Paris, San Bernardino.  It’s hard…

A “working out loud” credo

I love the “working out loud” approach.  It’s highly social, which now, after years of personal work, runs through me like a stick of rock.  In that (ongoing) personal journey, I have learnt not only the benefits and indescribable joys (and sometimes, the excruciating pain) of joining the rest of the human race, but also…

Eliminate targets

“Systems thinkers know a number of counter-intuitive truths.”  John Seddon One of these counter-intuitive truths is that “when you manage costs, your costs go up. When you learn to manage value, your costs come down.”  There is the business case for systems thinking, if one was needed. Thanks go to David Wilson through his fitforrandomness…

How do we get to WE?

There is something in the air.  Call it my natural human tendency to find patterns in things, but two recent conversations with two different clients in two different cities have reminded me of two other completely different clients in two completely different countries.  The parallels are striking.  It could be my bias towards systems thinking,…

Leadership is an inside job

So the world didn’t end on December 21, surprise, surprise.  Here we are in 2013, all systems still intact.  I have heard some speak of the Mayan December 21 end-of-all-things-prediction not so much an end of the world, but more of an end of one cycle and the beginning of another.  An end of things-as-they-were.…

Vanguard Leadership (or The Importance of Being our own Best Friend)

Is there room in the world for a CEO who wears their heart on their sleeve? Absolutely, undoubtedly, unequivocally, yes!  Such a leader is a vanguard leader.  We were recently in conversation with a CEO who wondered aloud if there is a place for someone like him; someone who, in my estimation, expresses how he…

The Red Pill or the Blue Pill?

I’ve written relatively little over the past few months and am feeling for the lack of it.  When I first set out to write this blog, my intention was to use it as an aid to digestion; that is, to assist me to synthesise the thoughts, feelings and experiences that come about in my work…

Theory X? Why?

I speak with managers who describe their frustrations at dealing with people they call “stupid”.  They get angry at people who are clumsy and fail to learn from mistakes, who don’t share their passion for the work, who are slow and indifferent, who try to get away with the barest minimum of effort, who exhibit…

What is going on in my team?

I have been inspired by Paul Slater’s excellent article this week, Getting Teams Working, to reflect on some work I’ve been doing recently with a team.  A good chunk of my training and experience has been in group dynamics and there is direct relevance of this body of knowledge to organisational life.  In the workplace,…