Seven principles to strengthen relationships at work

That’s some good clickbait, huh? A friend observed “subtle undertones of humour” in my last post, so I thought I’d continue in that vein with a shameless clickbait title.  Following up on that last post, I want to illustrate something that is the realm of “soft skills” (eurgh) but is far from soft: maintaining healthy and…

I am the Walrus

Know how you have an experience and some song lyrics pop into your head that seem to have been written especially for it?  “Expert textpert, choking smoker, don’t you think the joker laughs at you?”  Parallel process.  Happens to me all the time when I’m working.  I suddenly notice that what the client is doing,…