A wise teacher once suggested that it requires the same amount of courage to do something difficult, whether you do it instantly or leave it until later. “Courage in the first instance, not the tenth.”. In a working world that is increasingly relational, where what we do depends on dealing with others, negotiating with others,… Continue reading Courage in the first instance
Carl Sagan has said, “There is no hint that help will come from elsewhere to save us from ourselves.” He goes on to say that we have “a responsibility to deal more kindly with each other.” Where can we possibly start on this mission of greater kindness and conviviality, when there are overwhelming mentifacts that… Continue reading What is sociometry?
Stockholm Syndrome is a psychological phenomenon in which hostages display empathy and sympathy for their captors, often developing positive feelings towards them and defending them. I’m often fascinated by how people, when they walk through the door of their workplaces, adopt behaviours akin to the symptoms of Stockholm Syndrome. Despite knowing in our hearts and… Continue reading Counter-acting the Stockholm Syndrome
Know how you have an experience and some song lyrics pop into your head that seem to have been written especially for it? “Expert textpert, choking smoker, don’t you think the joker laughs at you?” Parallel process. Happens to me all the time when I’m working. I suddenly notice that what the client is doing,… Continue reading I am the Walrus
Sometimes you read something that really strikes a chord. I recently saw this quote from Kurt Vonnegut: “We have to continually be jumping off cliffs and developing our wings on the way down.” In other times, I would read this and it would simply seem like a poetic truism, but I’m currently experiencing a number… Continue reading The certainty of uncertainty
These are, indeed, interesting times. We are bombarded, seemingly daily, with a slew of economic, social and environmental information which paints an ever more complex picture of what is going on in our world, our communities and our workplaces. Depending on the lenses through which we view this data, which data we choose to look… Continue reading Managing change. Really?
If you have ever been for an eye test, you will know that the optician will have you look through a contraption with lots of lenses, and then proceed to add and take away lenses until your vision can see the letters on the chart precisely. They will spend time experimenting with the lenses and… Continue reading Leadership and complexity