…and empathy too!

This is a response to a post by Julie Drybrough, so it might be useful to check out her post before reading on.  What I liked about her post and most of her posts is that it enlivened me and gave me an insight into what goes on for HER, rather than just blether about the… Continue reading …and empathy too!

Soft skills are not soft.

I once had someone suggest to me that I would not be capable of working amongst the “brutality” of business life.  I listened with great interest as there might have been some truth in what they were saying.  Upon extensive reflection, I considered what might be behind their comment, as it intrigued me enormously.  It intrigued… Continue reading Soft skills are not soft.

Collaboration is not “soft”

I am occasionally left a little baffled by some of the stuff I read about digital social tools. In a lot of what I read and hear, there is no lack of intelligent analysis about social tools and their potential usefulness, however I do think that there is a huge dimension that is just absent.  That is the… Continue reading Collaboration is not “soft”

Where is the love?

In “On the Waterfront”, Eve Marie Saint’s character, Edie, is on a date with Marlon Brandon’s character Terry, and as they sit and talk and get to know a little about each other, she enquires about his situation in life.  He’s a tough, street-hardened fighter, raised in a boys’ home after his father got bumped… Continue reading Where is the love?

Beyond empathy

As a sociatrist, I’m passionate about people in business developing greater ability to stand in each others’ shoes.  It’s one of the cornerstones of the work we do at Quantum Shift and is central to nurturing greater health in organisations.  This is often given the name “empathy”.  I bristle a little, however, when I hear… Continue reading Beyond empathy

New Models of Leadership?

“Many people live in the hallucination that they can truly lead other people without being able to lead themselves and this is pure fantasy. It is much easier to try to change other people and not being willing to change ourselves. This exercise of authenticity is very much needed if we truly want to inspire,… Continue reading New Models of Leadership?

Work is not a transaction

In the world of business, it is now almost a given that developing relationship skills are fundamental to success and achievement.  Genuine collaborative relationships are proving more agile and effective at achieving good results than hierarchical ones.  However, much of the business world still operates as if employment was a transaction and not a mutual… Continue reading Work is not a transaction

What the world needs now….

…is love sweet love.  As Burt Bacharach and Hal David said, that’s the only thing that there’s just too little of.  At the risk of sounding a bit ‘soft’ as the holiday season approaches, I have been reflecting on some recent conversations along with some experiences I’ve had through 2011 and wish to emphasise the… Continue reading What the world needs now….

What if the boss is a psychopath?

In the last few weeks, I have come across two fascinating pieces, both of which stimulated some thinking about organisational life.  One was about empathy, the other about psychopathy in bosses.  I have drawn on these two in the writing of this article and I hope that you will find some value here. In my… Continue reading What if the boss is a psychopath?