The Power of We

Interesting what can spark an idea and create insight.  Staring at the full moon the other night, I found myself marvelling, yet again, that we’ve been there.    That led me to consider the languaging: “We’ve been to the moon.”  We?  We’ve been there?  In fact, from Armstrong to Cernan, only 12 white American men have…

What is systems thinking? (Part III)

Part III (Going Further) In Part II of this article, I suggested that if we remain wedded to a mis-placed set of thoughts and beliefs about business, we will end up asking the wrong questions.  We cleverly ask these questions from within our  old intellectual bubble, coming up with “new-and-improved” solutions to problems, however we…

Beyond empathy

As a sociatrist, I’m passionate about people in business developing greater ability to stand in each others’ shoes.  It’s one of the cornerstones of the work we do at Quantum Shift and is central to nurturing greater health in organisations.  This is often given the name “empathy”.  I bristle a little, however, when I hear…

In transition

The cosmos is a complex, and sometimes confusing, place. Every three or four months, the planet Mercury goes retrograde.  What this means is that if you track its movement in the sky, it will appear to move backwards for about 3 weeks and then it continues its forward course.  In ancient Greece, the planets used…

Don’t play games with people

One of the most satisfying contracts I’ve had involved working with a group of team leaders on a manufacturing line back in 2005.  We had an introductory tour of the factory floor before we engaged with them and I saw what you would expect to see on an assembly line.  Articles being put together in…

Leaders: get out of the way

“Empower” is a word that is coming into greater usage by many who manage people.  I like to think this is a sign of how much the modern manager is acknowledging the importance of authority and accountability being more diffuse in the workplace and that old-style hierarchies have outlived their effectiveness.  I have noticed sometimes,…

Work is not a transaction

In the world of business, it is now almost a given that developing relationship skills are fundamental to success and achievement.  Genuine collaborative relationships are proving more agile and effective at achieving good results than hierarchical ones.  However, much of the business world still operates as if employment was a transaction and not a mutual…

Can I trust you?

A poll in October of 2011 put the approval rating of the US Congress at just 9%.  When Rasmussen pollsters asked Americans if they approved of the US going communist, a full 11% said they were OK with that; two points ahead of Congress.  To put that into context, during Watergate Richard Nixon’s approval rating…

Just because you don’t see it, doesn’t mean it’s not there

In an increasingly connected and interactive world, where your customers can directly engage with you via social media, where you can measure and survey in order to take your organisation’s pulse, one essential role for us all to develop is The Open Receptive Learner.  This role encapsulates those capabilities related to receiving, processing and making…